Learning Center / Frequently Asked Questions

How do I enable cookies?

To enable cookies in Internet Explorer® 7 or 8:

  1. Click Start > Control Panel. (With Windows XP® Classic View, click the Windows® Start button > Settings > Control Panel).
  2. Double-click the Internet Options icon.
  3. Select the Privacy tab.
  4. Click Advanced.
  5. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
  6. Select the "Accept" or "Prompt" option under "First-party Cookies".
  7. Select the "Accept" or "Prompt" option under "Third-party Cookies". (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
  8. In the Internet Options window, click OK to exit.

To enable cookies in Mozilla® Firefox® 3.x for Windows®:

  1. Click Tools > Options.
  2. Click Privacy in the top panel.
  3. Set "Firefox will:" to Use custom settings for history.
  4. Check the box next to "Accept cookies from sites" to enable cookies.
  5. Click OK.

To enable cookies in Google Chrome™ for Windows®:

  1. Click the Tools menu.
  2. Select Options.
  3. Click the Under the Hood tab.
  4. Click Content settings in the "Privacy" section.
  5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception".


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